Effective Date: 01-January-2024
At Captain Design Agency, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
This policy describes how the personal information of our clients collected by us is used, why we collect it, and how we use it. It is within our policy that we describe the choices you can make about how we can collect and use your information.
We may collect personal data such as your name, email address, phone number, mailing address, and payment details when you:
• Sign up for a consultation
• Contact us through Meta Ads
• Contact us via our website
Our company also maintains records of the items, which have interested our clients in the past, as well as the client's purchases online.
• They are consenting to receive messages from the business
• Their personal info will not be shared with third parties for marketing purposes
• Message frequency (number of messages/month/week/etc., frequency varies, or recurring messages)
•They may reply STOP (or other keywords) to opt-out of future messaging
• They may reply HELP for more information
• Message and data rates may apply
• Provide and manage services
• Process transactions and billing
• Send updates, promotions, and marketing emails (you can opt out at any time)
Our Web site includes Social Media Features, such as the Facebook Like button (and Widgets, such as the Share this button or interactive mini-programs that run on our site). These Features may collect your IP address, and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.
Personal information will NOT be released to third parties unless described in this policy. There are no circumstances under which we sell personal information to third parties. We use credit card processing companies to bill you for services. We do not retain, share, store, or use personally identifiable information for any other purposes. We also use live representatives to provide live customer support and chat on our website. Our company is authorized to use your personal information only as necessary to provide these services to you.
The information of our clients is secure, as it is protected during transmission by the use of the Secure Sockets Layer (SSL) Software which encrypts the information the client puts in. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at support@captaindesignagency.com
The client has to send in an email to request the cancellation of the subscription or request to have their personal information deleted. This shall prevent the user from receiving e-mail communication relating to any online order they might have placed at the site. We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies are alphanumeric identifiers that are transferred to the client's hard drives through their Web browsers. This enables our systems to recognize the clients' browsers and storage of items in their shopping carts during visits.
The help portion of the toolbar on most browsers will be more helpful in explaining how to prevent the browser from accepting new cookies, how to have the browser notify the user when a new cookie is received, or how to disable cookies altogether. However, cookies allow you to take full advantage of the top features at our site, and we recommend that the client leave them to be accepted.
Second, we keep track of your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet service provider. We may also collect combined information on how our users are utilizing the site. This might include information regarding traffic patterns through the site and search queries. No IP address/log file information is tied to Personally Identifiable Information (PII).
Third, we log browser types, access times, URLs from which visitors came to our site, and URLs viewed by visitors while on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form.
The use of cookies by our partners, affiliates, tracking utility companies, and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility companies, and service providers use session ID cookies to make it easier for you to navigate our site.
With the cusotmer consent, we may post your testimonial along with your name. If you want your testimonial removed please contact us.
Our Site includes links to other Web sites whose privacy practices may differ from those of ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by using a notice on our homepage before the change takes effect.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
If you have any questions regarding our Privacy Policy or our use of your information, call our toll-free number (832) 252-1112 or email us at support@captaindesignagency.com